Legal

Terms and privacy

Draft for attorney review before launch.

Products

Runbookia sells digital files: scripts and written procedures. We do not provide services, consulting or hands-on support.

As-is use

Everything is provided as is, without warranty. You are responsible for testing each item on a non-production device or test account before wider use, and for how you use it.

Accounts and licenses

Paid downloads are marked with your name and a license ID. Licenses are for named users as described on the pricing page. Sharing, reselling or posting the files ends the license.

Payments and refunds

Payments are handled by our payment provider. Plans renew automatically until you cancel. You can cancel anytime; access continues to the end of the period you paid for and you are not charged again. Payments are not refunded for partial periods, except for billing errors or failed downloads reported within 14 days.

Privacy

We collect your name, email, organization and order details to deliver your plan and send product emails. We do not sell your data. The Builder runs in your browser and does not send the values you enter anywhere. You can unsubscribe from email at any time.

Copyright and ownership

All scripts, SOPs, the Builder, and the text, graphics and code of this website are copyright 2026 Michael Miller, all rights reserved. You may not copy, reproduce, republish, distribute, sell, or create derivative products from them, except as allowed by the Runbookia Subscriber License for your own internal use. Notices of copyright, license ID and build marks must not be removed or altered.

Contact

Questions about these terms can be sent to the support address listed on the Support page.